Help Center

368ph Frequently Asked Questions

Everything you need to know about playing on 368ph — from registration and deposits to game rules and responsible gaming. Can't find your answer? Our support team is available 24/7.

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Account Deposits Withdrawals Games Bonuses Mobile App Security Responsible Gaming
Account & Registration

Creating a 368ph account is quick and free. Click the Register button on the homepage, fill in your name, email address, and mobile number, then set a secure password. You'll receive a verification code via SMS — enter it to activate your account. The whole process takes less than three minutes. Remember, you must be at least 21 years old to register, in line with Philippine regulations on casino-style gambling.

For standard play, your mobile number verification is enough to get started. For higher withdrawal limits or if our security team flags a review, you may be asked to submit a valid government-issued ID — such as a Philippine passport, SSS ID, PhilHealth card, driver's license, or UMID. Verification is handled securely and your documents are never shared with third parties.

No. Each player is allowed only one 368ph account. Creating multiple accounts is a violation of our Terms & Conditions and may result in the suspension or permanent closure of all associated accounts, along with forfeiture of any bonuses or winnings. If you've forgotten your login details, use the password reset option on the login page.

Go to the Login page and click "Forgot Password." Enter the email address or mobile number linked to your account. You'll receive a reset link or OTP within a few minutes. Follow the instructions to set a new password. If you don't receive the reset message, check your spam folder or contact our 24/7 support team.
Deposits & Payments

368ph accepts the most popular payment methods used by Filipino players: GCash, PayMaya, BPI, BDO, and Metrobank. All transactions are processed in Philippine Peso (₱), so there's no currency conversion or hidden fees. We're always working to add more local payment options.

The minimum deposit on 368ph is ₱100. This low entry point makes it accessible for players across the Philippines — whether you're in Metro Manila or the provinces. There's no maximum deposit limit for standard accounts, though higher amounts may require additional verification for security purposes.

GCash and PayMaya deposits are instant — your balance updates in real time as soon as the transaction is confirmed. Bank transfers via BPI, BDO, or Metrobank may take a few minutes to a few hours depending on the bank's processing time. If your deposit hasn't reflected after two hours, contact our support team with your transaction reference number.
Withdrawals

Log in to your 368ph account, go to the Cashier section, and select Withdraw. Choose your preferred withdrawal method — GCash, PayMaya, BPI, BDO, or Metrobank — enter the amount, and confirm. Make sure the account name on your e-wallet or bank matches the name on your 368ph account. Mismatched details can delay processing.

Most 368ph withdrawal requests are processed within the same business day. GCash and PayMaya withdrawals are typically the fastest, often completing within a few hours. Bank transfers to BPI, BDO, or Metrobank may take one to two business days depending on the bank. Withdrawals submitted on weekends or public holidays are processed on the next business day.

Yes. The minimum withdrawal amount on 368ph is ₱200. There is no maximum withdrawal limit for verified accounts. If your account has not yet been fully verified, a lower withdrawal cap may apply until verification is complete. We recommend completing your account verification early so there are no delays when you're ready to cash out.
Games

368ph offers over 200 games across multiple categories: slots (including Treasures of Aztec, Megaways, Crazy 777, and Golden Leopard), arcade games (Mines, Shaolin Soccer), bingo (Jackpot Bingo), live dealer (baccarat, blackjack, roulette), and table games. New titles are added regularly. Visit the Game page for the full catalog.

Yes. Every game on 368ph uses a certified Random Number Generator (RNG), which ensures that all outcomes are completely random and cannot be predicted or manipulated. The RNG systems used by our game providers are independently tested and certified. This means every spin, card draw, or tile pick is genuinely random — giving all players a fair chance.

Minimum bets vary by game, but most 368ph slots and arcade games start at ₱1 to ₱5 per round. Live dealer tables typically have a minimum bet of ₱50 per hand. This range makes 368ph accessible to casual players and high rollers alike. Check the individual game info panel for exact bet limits before you start playing.
Bonuses & Promotions

New 368ph players are eligible for a welcome bonus upon making their first deposit. The bonus details — including the match percentage and minimum deposit requirement — are displayed on the promotions section of your account after registration. Bonuses are subject to wagering requirements, which are clearly outlined in the Terms & Conditions.

A wagering requirement (also called a playthrough requirement) means you need to bet a certain amount before bonus winnings can be withdrawn. For example, a 20x wagering requirement on a ₱500 bonus means you need to place a total of ₱10,000 in bets before the bonus converts to withdrawable cash. Always read the bonus terms carefully before claiming any offer on 368ph.

Yes. Most bonuses on 368ph have an expiry period — typically 7 to 30 days from the date they are credited to your account. If the wagering requirements are not met within the validity period, the bonus and any associated winnings will be removed. The exact expiry date for each bonus is shown in your account's bonus section.
Mobile App

Yes. The 368ph app is available for both Android and iOS devices. You can download it directly from the App page. The app gives you access to the full game library, your account, deposits, withdrawals, and live support — all optimized for mobile screens. It's the same account as the desktop version, so your balance and history carry over seamlessly.

Absolutely. All 368ph games are fully playable in your mobile browser — no download required. Just visit 368ph.net on Chrome, Safari, or any modern browser on your phone or tablet. The site is fully responsive and works well even on budget Android phones. That said, the dedicated app offers a smoother, faster experience with push notifications for promotions.

The 368ph app and mobile site are optimized for Philippine network conditions, including standard LTE speeds common in the provinces. Slots and arcade games like Mines and Crazy 777 load quickly even on slower connections. Live dealer games require a more stable connection for smooth video streaming — a strong WiFi or 4G signal is recommended for the best live casino experience.
Security & Privacy

Yes. 368ph uses industry-standard SSL encryption to protect all data transmitted between your device and our servers. Your personal details, payment information, and account activity are stored securely and are never sold or shared with unauthorized third parties. For full details on how we handle your data, read our Privacy Policy.

If you notice any suspicious activity on your 368ph account — such as unrecognized logins, missing balance, or changed account details — change your password immediately and contact our support team. We can temporarily freeze your account while the issue is investigated. To protect yourself, never share your password with anyone and avoid logging in on public or shared devices.
Responsible Gaming

You must be at least 21 years old to register and play on 368ph. This is in line with Philippine law on casino-style gambling. Age verification may be required at any point during your account's lifetime. Accounts found to belong to underage players will be immediately closed and any funds returned.

Yes. 368ph provides responsible gaming tools directly in your account settings. You can set daily, weekly, or monthly deposit limits to help manage your spending. You can also set session time reminders so you're aware of how long you've been playing. These tools are there to help you stay in control — we encourage all players to use them proactively.

If you feel that gaming is negatively affecting your life, you can request a self-exclusion through your account settings or by contacting our support team. Self-exclusion can be set for a fixed period (30, 60, or 90 days) or permanently. During a self-exclusion period, you will not be able to log in or receive promotional communications. For more information, visit our Responsible Gaming page.
Still Need Help?

Our support team is available 24/7. Reach us through the live chat inside your account or send us an email. We typically respond within minutes.

Support email:
[email protected]

Quick Links

New to 368ph? Registration is free and takes under 3 minutes. Deposit as little as ₱100 to start playing 200+ games. Must be 21 or older.

Safe & Secure

368ph uses SSL encryption on all transactions. Your personal data and payment details are protected at every step. Read our Privacy Policy for full details.

Why Players Trust 368ph

From fast payouts to fair games, here's what makes 368ph the go-to platform for Filipino online casino players.

Fast Peso Payouts

Withdraw your winnings in Philippine Peso directly to GCash, PayMaya, BPI, BDO, or Metrobank. Most payouts are processed the same business day — no long waits, no runaround.

Certified Fair Games

Every 368ph game runs on a certified RNG. Outcomes are random, results are unbiased, and no one — not even us — can predict or influence what happens on the next spin or draw.

24/7 Local Support

Our support team understands the Filipino gaming experience. Whether you're in Quezon City, Cebu, or Davao, help is always available — day or night, weekdays or holidays.

Mobile-First Design

The 368ph app and mobile site are built for Philippine network conditions. Games load fast on LTE, the interface is thumb-friendly, and your account works identically across all devices.

Bank-Grade Security

SSL encryption protects every transaction and login on 368ph. Your personal information is stored securely and never shared with unauthorized parties. Your privacy is our priority.

Responsible Gaming Tools

Set deposit limits, session reminders, and self-exclusion periods directly from your account. 368ph is committed to keeping gaming fun and within healthy boundaries for every player.

Ready to Play on 368ph?

Join thousands of Filipino players already enjoying 200+ games on 368ph. Registration is free, deposits start at ₱100, and your first bonus is waiting. Must be 21 or older to play.

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21+  Age verification required. Play responsibly.  |  Terms & Conditions  |  Responsible Gaming